Piedmont Website Designer Website Support
We make sure you are supported before and after your website launches!
Piedmont Website Designer provides fabulous support to all our clients. Whether you call with a "how-to" question or send "I'm stuck" email, our staff replies – usually the same business day. Our 24/7 help desk is free to all our clients. A website "works" when you can manage it and we make sure you are trained to use the site as well as support you after the site launches.
Learn WordPress Before Launch
You don’t just watch your site being built at a special link. Piedmont Website Designer provides you a login and works with you in a screenshare session to learn how to use your WordPress site. When it launches, you know how to use it.
Documentation with Pictures
Piedmont Website Designer provides written documentation, specific to your website, with step-by-step instructions with screenshots of your website, for basic WordPress tasks, working with sliders and image dimensions for your site.
Piedmont Website Designer’s Fabulous Support
Piedmont Website Designer stays with you after your site launches. Use our Support Help Desk – we respond within hours during the business week and urgent issues get 24/7 support. Fabulous support is what we do!
Piedmont Website Designer's Fabulous Support Helps Keep Your Website Great!
We train you during development, backup your website, install security and provide fabulous support.
We will show you how to use free tools to crop and resize pictures. And most pictures on your website will be the same dimensions so you can keep the site looking good!
If you’re stuck, Piedmont Website Designer provides screenshare support. Nothing is better than seeing how to fix a website problem with our expert help.
We answer our phones (whenever possible) and we try to return calls the same day. But we are always responsive to your emergencies when you ask us for help.